Welcome to Kamalia Grocery. We respect your privacy and are committed to protecting your personal data. This privacy policy will inform you as to how we look after your personal data when you use our mobile application and tell you about your privacy rights.

1. Information We Collect

To provide you with our delivery services, we may collect the following types of information:

• Personal Identity: Name, Phone Number (for login verification via OTP).
• Delivery Details: Complete Address, City, and Nearby Landmarks.
• Location Data: We access your device's location to pinpoint your delivery address on the map for accurate service.
• Order History: Details of the items you purchase to maintain a history log.

2. How We Use Your Information

Your data is used strictly for the following purposes:

• To verify your identity and create your account.
• To process your grocery orders and deliver them to your doorstep.
• To contact you regarding order updates or delivery confirmations.
• To improve our app functionality and user experience.

3. Location Information Access

Our app requires access to your device's location to facilitate the "Pin Location" feature. This allows delivery riders to find your house easily. We only access location when the app is in use or when you select a delivery address.

4. Data Security

We implement security measures to maintain the safety of your personal information. Your data is stored securely on Google Firebase servers. We do not sell, trade, or otherwise transfer your personally identifiable information to outside parties.

5. Third-Party Services

We use trusted third-party services to operate our app:

• Google Firebase: For authentication, database, and notifications.
• Google Maps API: For location selection and address tracking.

6. Account Deletion (Your Rights)

If you wish to delete your account and all associated data, you have the right to do so. Please contact our support team, and we will remove your data from our servers within 7 working days.

7. Contact Us

If you have any questions about this Privacy Policy, please contact us:

Email: support@kamaliagrocery.com
Phone: +92 312 6921884
Address: Kamalia, Punjab, Pakistan

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